About Evan D'Souza

The Decade in Operations

Over ten years in early-stage companies, I have built onboarding, support and operating processes. As WeavedIn's first operations hire, I supported its growth from 4 to approximately 500 accounts before the Paytm acquisition. At Paytm, I built the Smart Retail operations process and led the online team that onboarded 2,500 merchants. At UrbanPiper (February 2020 to April 2021), I managed 50+ restaurant-platform implementations. As Head of Global Operations at Aviyel, I built a 2,000+ member developer community.

At Fluidworks, my work spanned growth, content, launches and early-user onboarding. From June 2025 to June 2026, I worked at Wardenera as Solutions Consultant : Customer Onboarding and Success, helping property operators across India and the Middle East with implementation, training and ongoing support.

Odessis: From Music to Brand

Since November 2025, I have been building Odessis. It began with music and grew into a creative practice spanning sound, film, visual identity, websites and brand communication. It brings my creative work and startup operating experience together.

Then AI Changed the Maths

I studied computer science but never worked as an engineer. In 2026 that stopped mattering. I am building Dszape as a personal hospitality SaaS learning project, exploring reservations, room management and billing. It is under development. The work helps me practise product requirements, user flows and AI-assisted development.

Building solo forced me to solve AI's management problem, so I built BeckyOS, a multi-agent coding OS published on npm. Specialist agents with separation of duties, evidence tiers instead of self-reported "done", and rules compiled from real production incidents. The agent that builds can't grade its own work.

The Lab: Local LLMs

Alongside the products, I experiment with what runs on my own machine: local models via Ollama, a local text-to-speech voice for my always-on assistant, file-based long-term memory for agents, an offline AI vocal mastering chain for my music label, and an MCP server that lets agents write MIDI straight into FL Studio. Local models where privacy and iteration speed matter; frontier models where capability does.

And Still Consulting

I keep three consulting seats for early-stage startups. It is the same hands-on systems work I've always done (ops, funnels, onboarding), now with AI adoption added. If you want the playbooks without the engagement, they're all on the blog.