Home Articles About Creative Consultation
Evan Dsouza
Location Bengaluru, India
Focus SaaS, Fintech & Retail Ops
Experience 10+ Years

Operations That Scale With Precision

I’m an operations and performance strategist with a decade of experience turning growth insights into scalable systems. I build onboarding engines, KPI frameworks, and cross-functional workflows across SaaS, fintech, F&B, proptech, and retail.

Evidence Over Hype

I built and led Aviyel’s global operations—creating SOPs and metrics for contributor and creator onboarding—while scaling a 2k+ Discord community. I’ve onboarded 200+ technical writers and 1.5k+ contributors, run operations for 3 Product Hunt launches, and delivered a content engine of 290+ YouTube videos, 70+ Instagram posts, and 500+ visual assets.

On the ops side, I led growth and after‑sales for 2,500+ accounts, built training programs, and standardized support workflows. I’ve also launched 50+ B2B SaaS projects, coordinated multi‑stakeholder compliance, and introduced DIY onboarding for POS billing/inventory platforms with annual contract values of $350k online and $12M offline.

As a consultant, I build dashboards for campaign, product, and retention metrics (Google Sheets + Looker Studio), refine lead funnels, and automate operational reporting so teams can move faster with confidence.

Key Highlights

Scaled Aviyel’s Global Community

Built SOPs + metrics for contributor/creator onboarding. Onboarded 200+ writers and 1.5k+ contributors; grew a 2k+ Discord community.

Product Hunt + Content Engine

Led ops for 3 Product Hunt launches and delivered 290+ YouTube videos, 70+ Instagram posts, and 500+ visual assets.

2,500+ Accounts Supported

Led growth and after‑sales ops; improved onboarding workflows, built training programs, and standardized support processes.

50+ B2B SaaS Launches

Managed multi‑project onboarding, stakeholder alignment, compliance readiness, and training across complex launches.

ACV Wins at Scale

Introduced DIY POS onboarding with annual contract values of $350k online and $12M offline; launched India’s first online deployment of payment devices.

Analytics & Ops Automation

Built dashboards for campaign, product, and retention metrics; clarified lead funnels and operational reporting.

Let's Work Together

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